I ordered on December 26th, 2019 and received the package on January 20th, so it took 25 days for the order to arrive. That isn't a very great delivery time, especially since the delivery method was "EMS".
The other items were in decent condition, but this album was an exception. Initially, the GFriend album appeared to be undamaged, but upon further inspection, I discovered this significant dent that I've indicated on the review image. I must admit that I am disappointed, as this must mean that the seller did not include enough bubble wrap or packaging materials to fully protect the items from damage during shipping.
Overall, I wish to give this item a better overall rating, but the abysmal delivery time and damage on the corner of the GFriend album prevents me from doing so. As a potential customer, please be wary of this fact when placing your own order in the future.
Hi, thank you for shopping at Kmall24.
We're sorry for the damaged product and the delay in shipping.
We've found your ticket regarding this matter so we will assist you through the ticket.
Thank you for your understanding and we sincerely apologize again.